Last drafted: 27 July 2026
Information we collect
Homelobby may collect contact details, property information and enquiry content that you provide through this website, by phone or by email. We collect only information reasonably needed to respond to an enquiry, review a property or manage the relevant communication.
Website forms and third parties
Website forms may be delivered or processed by an approved third-party form service. That provider may store or process information on our behalf. The production provider, storage location and retention settings must be confirmed before launch.
Analytics and cookies
We may use analytics tools, including Google Analytics 4, to understand website visits, pages viewed, referral sources and enquiry interactions. These tools may use cookies or similar technologies. Analytics should be configured with an appropriate consent and disclosure approach before activation.
Use and disclosure
We use information to respond to enquiries, assess property suitability, communicate about services and improve our website. We may disclose information to service providers where reasonably required, or where authorised or required by law. We do not sell enquiry information.
Storage and security
Information may be stored electronically by Homelobby and its approved service providers. Reasonable steps should be taken to protect it from misuse, interference, loss and unauthorised access. No internet transmission or storage system is completely secure.
Access and correction
You may request access to personal information we hold about you or ask us to correct inaccurate information. Some legal exceptions may apply.
Contact
For a privacy question, access request or correction request, contact Homelobby Pty Ltd at support@homelobby.com.au or 0433 523 100.